here, and a member of our team will look into it. You'll get an email once we receive your returned item. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. However, we may, in our sole discretion, offer you a longer period for returns from time to time. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. If you have received a faulty or an incorrect item, please contact customer services clickhere. US returns are simple and low cost. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Returns are an extreme hassle to deal with. By enabling them, you are agreeing to our. If youre a customer in the EEA, you get 14 days to cancel your contract with us. All InPost Lockers are in well lit, safe and secure areas with ample parking. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " We've gone paperless! If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. What should I do if I receive an incorrect or faulty item? 3. Returns are FREE for premier customers. You will need your order number and email/last 4 digits of your phone number. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. You can return your item to us for a refund, and then place a new order to 1. Your order will be held in the locker for 72 hours. With loads of styles landing each week and regular trend updates you can be sure to get the latest. returning. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. 4. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If your items dont make it back to us, youll need to open a dispute with the carrier. blocking them. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. To experience the full world of Boohoo, please enable these or check whether another program is The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Once you have processed your return in the portal you're ready to post it off! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). blocking them. Items must be returned within 28 days of receipt. Make sure you keep your proof of postage! Hear about exclusive offers, get early access to collabs & quicker checkout. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Heasandford Industrial Estate Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Summer Shop, If your items dont make it back to us, youll need to open a dispute with the carrier. You've got 28 days to send something back to us from the day you receive it. There is no returns label in my parcel, how do I return? If youre a customer in the EEA, you get 14 days to cancel your contract with us. Locations include supermarkets, petrol forecourts and train stations. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Your refund will be processed once we've received your unwanted items. Post if off! Ive paid with Afterpay How do returns & refunds work? 1. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. If your items dont make it back to us, youll need to open a dispute with the carrier. There is no returns label in my parcel, how do I return? Keep an eye on your return tracking. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Product name and codes of the items you returned. We dont offer exchanges right now. blocking them. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your You will need your order number and email/last 4 digits of your phone number. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). 1. *Extra 10% discount sent via email to new subscribers only. Shorts, Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Unfortunately we don't offer an exchange facility. Returns are FREE for premier customers. Please return your item(s) to us after finding the fault, and remember to get in touch before If you have a delivery related question or maybe you need to track your order. A refund will then be issued by Zippay once your return has been processed. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. You may be liable for import and pay a custom duty charge for orders over the customs threshold. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers Your browser's Javascript functionality is turned off. A typical refund will take up to 14 days + your banks handling time. To experience the full world of Boohoo, please enable these or check whether another program is All rights reserved. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 90z Revival, If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Login to our returns portal. You've got 28 days to send something back to us from the day you receive it. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. You can unsubscribe at any point. Hoodies, Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. this If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. To experience the full world of Boohoo, please enable these or check whether another program is FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! Product name and codes of the items you returned. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. } boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Make sure you keep your proof of postage! We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. We don't refund delivery charge for those countries listed outside of the EEA. Please wait 14 days before contacting us about your refund if you havent heard from us yet. 1. A typical refund will take up to 14 days + your banks handling time. Don't worry, if this does happen we will contact you first. To save on returns cost, its best to return your items in one parcel. This cancellation period starts from the day after you receive your order. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. BOOHOO PREMIER. Returns policy. Items must be unworn, unwashed and unused with the original labels still attached. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Your order will be held in the locker for 72 hours. Click here to generate and print off your returns label and to find your nearest store. You've got 28 days to send something back to us from the day you receive it. We've gone paperless! Boohooman Returns Portal. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Make sure you keep proof of postage! If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. A returns charge of 2.50 per parcel will be deducted from your refund amount. Vests. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. We don't refund delivery charge for those countries listed outside of the EEA. I can't see the refund on my bank statement. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Please return unsuitable items in its original packaging. You don't need to remember to keep your proof of postage - it's all digital! 2. We've gone paperless! Once you have processed your return in the portal you're ready to post it off! Returns FAQs There are a couple of other ways to cancel your contract with us. You don't need to remember to keep your proof of postage - it's all digital! Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. I . Repack your items. Follow the steps below: 1. Please turn it on so that you experience this sites full capabilities. If you have any questions about extending your invoice, please contact Klarna. If you decide to keep one of the items, you need to pay for delivery. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. You dont need to remember to keep your proof of postage its all digital! Just pop your items in something non see-through, sealable & waterproof. Print returns label at home or in store options. By subscribing, you agree to receive marketing communications from boohoo by email. Pierced jewellery cannot be returned for health and hygiene reasons. By enabling them, you are agreeing to our. *Extra 10% discount sent via email to new subscribers only. 3. Refunds will not be given if they do not comply with our returns policy. You can generate a returns label from our website, attach it to your parcel and then send it back to us. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Make sure you keep your proof of postage! Click here to view our full Returns Policy. 5. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. There are a couple of other ways to cancel your contract with us. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Weve gone paperless! Baggy Jeans, 2. You'll no longer receive a delivery note in your parcel. parcel to be delivered back to our warehouse and processed. You can return using the steps above. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Login to our returns portal. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. There is no returns label in my parcel, how do I return? Unfortunately we don't offer an exchange facility. You dont need to remember to keep your proof of postage its all digital! See our, On dirait bien que vous nous rendez visite sur. Items must be unworn and unwashed with the original labels attached. Om van de volgende voordelen te genieten. Your refund will be processed once we've received your unwanted items. 90z Revival, Buy Now, Pay Later! Read about their experiences and share your own! Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. If you decide to keep one of the items, you need to pay for delivery. You dont need to remember to keep your proof of postage its all digital! What should I do if I receive an incorrect or faulty item? 4. FYI Returns via the portal are fully tracked. letter-spacing: 10px; You can return your item to us for a refund, and then place a new order to get the item of your choice. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. I have already returned some items from my order and paid 1.99, why are you charging me again? You will need your order number and email/last 4 digits of your phone number. Underwear and swimwear can only be returned if the hygiene seal has not been removed. By enabling them, you are agreeing to our. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. 2. See our. We have printer-less options too if you dont have a printer! I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Shorts, Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Click here to start a return. Login to our returns portal. 2. Keep an eye on your return tracking. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. 4. What should I do if I receive an incorrect or faulty item? #betheMAN. Copyright 2022 boohoo.com. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. For more info or to contact Zippay click here. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Confirmation; Please complete the required fields to help us retrieve your order details . Cargo Pants, All rights reserved. Jeans, Underwear and swimwear can only be returned if the hygiene seal has not been removed. By subscribing, you agree to receive marketing communications from boohoo by email. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. 5. With just one click you can reduce the energy used by this website. Ive paid with Zippay How do returns & refunds work? If your items dont make it back to us, youll need to open a dispute with the carrier. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Please note, that returns will be made at your own cost. We've gone paperless! With just one click you can reduce the energy used by this website. A returns charge of 2.50 per parcel will be deducted from your refund amount. You can cancel your contract here. Om van de volgende voordelen te genieten. No packaging, no problem! By enabling them, you are agreeing to our. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You'll get an email once we receive your returned item. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Whether you're on website or app, just flip the switch! If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. You've got 28 days to send something back to us from the day you receive it. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Simply return your item(s) and reorder for a replacement. .b-ngvip-title { form where youll also find details on how to return your item(s). Select your preferred return option (Print returns label at home or in store options). With loads of styles landing each week and regular trend updates you can be sure to get the latest. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. 4. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). *Extra 10% discount sent via email to new subscribers only. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Following the prompts, enter the order details as instructed. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. All InPost lockers are accessible 24/7! Youll find these alternative methods Hear about exclusive offers, get early access to collabs & quicker checkout. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Hear about exclusive offers, get early access to collabs & quicker checkout. See our, On dirait bien que vous nous rendez visite sur. Return Request; 3. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. With just one click you can reduce the energy used by this website. Once our checks are complete well refund your credit/debit card. Your refund will be processed once we've received your unwanted items. Unfortunately we cannot accept returns after this time. Click here to start a return. 3. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Login to our returns portal. 3 Select your preferred return option Print returns label at home. You will need your order number and email/last 4 digits of your phone number. Your return arrives back at boohooMAN! 2. Either print your returns label at home or in store. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. This does not affect your statutory rights. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Graphic Tees. With loads of styles landing each week and regular trend updates you can be sure to get the latest. You've got 28 days to send something back to us from the day you receive it. If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. If you have a shipping related question or maybe you need to track your order. Print off your returns label and attached it to your parcel. Please return unsuitable items in its original packaging. All rights reserved. Please turn it on so that you experience this sites full capabilities. Copyright 2022 boohoo.com. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Keep an eye on your . For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Whether you're on website or app, just flip the switch! Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . No packaging, no problem! Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Cargos, Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. 6,240 people have already reviewed boohooMAN. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Simply return your item(s) and reorder for a replacement. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. FYI Tell us what you are returning and why. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). You can unsubscribe at any point. boohoo aren't able to extend your invoice. This does not affect your statutory rights. You can return your item to us for a refund, and then place a new order to get the item of your choice. How long does it take to process my return? OUR RETURNS POLICY. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). There are a couple of other ways to cancel your contract with us. You'll get an email once we receive your returned item. All rights reserved. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Login to our returns portal by clicking the Start a Return button. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. With just one click you can reduce the energy used by this website. Once our checks are complete well refund your credit/debit card. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). 3 Select your preferred return option Print returns label at home or in store options. Returns via the portal are fully tracked. 90z Revival, You can unsubscribe at any point. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account.

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