The Card Range not supported by the system. You are therefore unable to perform any further refunds against the original transaction. The request was unsuccessful because the URL specified is longer than the server is willing to process. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Does it have cross-border restrictions? Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. The value, if supplied, should contain either 0, 1, 2 or 3. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. Invalid command. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Facebook devised a manual payment system to address the problem. Until I get a response, is there anything else that I could be looking out for? Please select the card type you would like to use for the transaction. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. To know more about the cookies used in this website refer to our Cookie Policy. If the card was issued outside of the United States, this might be the problem. The RelatedTxAuthNo does not match the original transaction. You set up the length and range of card numbers that are acceptable for each card type. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. The post code value must be that to where the card being used is registered in order for the transaction to continue. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. The email address provided was not recognised by PayPal. Error parsing the request XML. Your transaction has been Authenticated successfully. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) The payment requires authentication, Token system does not support this. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. as outlined in our Protocols. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. The client failed to send a request in the time allowed by the server. You will need to use a different card if you wish to proceed with the transaction. You will need to try a different card type. Only whole numbers of Yen are acceptable. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. Everything worked as expected and a new resource has been created. No further action required. 3) Live with it as is. The RelatedSecurityKey does not match the original transaction. Please check the related transaction is a AUTHENTICATED transaction. You will need to check your code to ensure that you are not sending more than 255 characters within this field. Any other values that are passed will result in this error message. The Billing Address2 contains invalid characters. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. The value which is being sent accross in this field is more than this. The ApplyAVSCV2 flag is invalid. a: Right click on the Medal of Honor exe file. The BillingPostCode field which you have provided is longer than what is allowed. There is no such username associated with your account. Please try a different card. Your code should send only the first 100 characters if your description is longer than this. and cannot be the same. The original transaction was carried out by a different Vendor. The StartDate is in the future. Used sbupdate to generate unified UEFI kernel image and used efibootmgr to register the kernel image. This field can contain up to 200 characters. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. A valid value is required,this must be value between 0 and 100000.00. Returned when a transaction is declined or rejected. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. Only zero or positive decimal values, to 2 decimal places. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. The PaymentSystem does not support direct refund. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Unable to find the transaction for the supplied. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. susan flannery daughter. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. The line item amount details do not add up correctly. This URL must be http:// or https:// and be less than 255 characters long. The Cardholder Name contains invalid characters. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. You must provide the first 9 digits of the card number in the field. Authentication credentials are missing or incorrect. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. The RelatedVendorTxCode value is too long. This value is 10 alphanumeric characters long and should be retrieved from your database. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. The Delivery Address2 contains invalid characters. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. If a value is supplied, should contain either 0 or 1. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. A transaction is unable to be registered without this information. Explanation: The card number you have entered is not supported as a card type on the Opayo system. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. This is a notification system message to inform you that the transaction was cancelled by the customer. The issue is normally associated when you are attempting to automate these actions. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. b: Click on properties. You must supply one of the following nodes with this command, either OR . If you did not provide a vendor name, then it would have been supplied by Sage Pay. To determine what the code means you will need to contact your merchant bank as they are bank specific. The Amount you are passing has more digits after than the decimal point than is allowed. 4021 : The Card Range not supported by the system. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Cannot create the new user. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. The Authorisation has been declined by the bank. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. 2. More information on the different TxTypes can be found within the protocol document. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. The Transaction has already been Refunded. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. This field is numerical only and can only support values from 0.01 to 100000.00. The total value of all REFUNDs can never ever exceed the original transaction value amount. . The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. Cannot create a token from a token transaction. In this case, please . values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. The following language code(s) are either not valid or not supported: . If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. Only C class subnet masks are allowed for blocking. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. A tag already exists with the provided branch name. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. Check your code to ensure that you only use a fully qualified URL. Unfortunately, we are unable to process transaction values outside of these ranges. If you do not provide this value, you will receive this system message. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The check digit invalid. 3D-Authentication failed. The request was well-formed but contains invalid values or missing properties. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. Only zero or positive decimal value, to 2 decimal places. This will cause the payment pages not to appear and generate this error. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. This will not allow us to decode your transaction registration POST. This URL must be http:// or https:// and be no more than 255 characters in length. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The difference between the and value must be no greater than 50. The Delivery Surname contains invalid characters. This is an important field as it allows us to identify and process the transaction through your account. This only occurs if there are problems with your POSTing component. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. 4022: The Card Type selected does not match card number. can not be less than 8 characters. Simulator cannot find your vendor name in its database. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. The Transaction type does not support the requested operation. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. Error (retrieving/updating or inserting) data. Please try again. Any values provided which is not numeric will generate this system message. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. The PaymentSystem is not supported on the account. 3D-Authentication required. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. Client IP address is restricted by the vendor. The VendorTxCode has been used before. This value should be alphanumeric and 38 characters in length. The server encountered an unexpected condition which prevented it from fulfilling the request. An active transaction with this VendorTxCode has been found but the TxType is different. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. If we receive a POST from any other server, you will see this error message. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. Similar results when you try and use an active card on the test.sagepay. Some debit cards require a PIN to be entered. GBP for UK Sterling, USD for U.S Dollars. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. The RelatedVendorTxCode does not match the original transaction. When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. cannot be before this month. The Description field can contain up to 100 characters. italian sayings about love and life. If you attempt to refund in another different currency to the original payment then you will receive this system message. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. Card number validation is required for payment processing when a customer presents a card. You will have to check the content of this field ensuring that no invalid characters are also contained. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. More information on the different TxTypes can be found within the protocol document. 2) Obtain a newer video card that has firmware fully compatible with UEFI. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. If a card StartDate value of 1509 was passed this would generate this error code. Delete the problematic software, then redownload it from Nintendo eShop. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. So could you tell me how can I recompile CIF module manually with the MLNX_OFED that is already installed. Please redirect your customer to the ACSURL, passing the MD. The issue is normally associated when you are attempting to automate these actions. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. It is normally a number, but can contain characters depending on the acquiring bank. Please email support@sagepay.com with this error. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. The request to ABORT a deferred transaction was successful. ##### tag either not required for this command or XML structure is incorrect. This URL must be http:// or https:// and be no more than 255 characters in length. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. Only zero or positive integer. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. The vendor account does not support direct refund. The ephemeral port range depends on the server operating system that the client operating system is connected to. The card type you sent in the CardType field is not active on your account. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. The BillingAddress and BillingPostCode are required. The Authorisation attempt was Declined by the cardholder's card-issuing bank. Are you sure you want to create this branch? Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). Find centralized, trusted content and collaborate around the technologies you use most. The Delivery Address1 contains invalid characters. Any URL's which are longer will generate this system message. The CardStart date that has been entered is not a valid month and year combination. You are only able to refund in the same currency as the original transaction. To correct this issue, you will need to check your code to ensure you are submitting the correct value. Check the format of your request message. More than 50,000 rows returned. When you get this error message the card number and range cannot be validated as the card range is not on our platform and because of this is not supported and will not allow transactions to be processed. A surreal understated experience about loss and finding new life inspired by real-life experiences. The Vendor configuration is missing or invalid. Check the card number and resubmit. You will need to send the long card number only which is situated on the front of the customers card. You may need to zero pad your ip address so that each number block contains three digits. No further action required. This field should only contain alphanumeric characters and must be 100 characters or less. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. The method specified in the Request-Line is not allowed for the resource identified. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. Please use format dd/MM/yyyy HH:mm:ss. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. Please contact support@sagepay.com if you need this reset. The amount value is invalid, this value must be no more than + or - 15% of the original value. No successful transaction found within this duration. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. To review, open the file in an editor that reveals hidden Unicode characters. Refunds are not allowed for this payment type. You have not provided us with the correct value within the VPSTxId field. You have entered an incorrect value for the card security code which is invalid. The payment will now appear as a failed transaction. The amount field you are passing through is invalid. Please supply ISO 4217 standard currency codes. Follow the steps to solve this issue . The required service is not available or invalid. Try a different card" solved. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. Visa Electron cards work similarly to a Debit card, but require that all funds be available at the time of charge. You cannot set the administrator password using vspaccess. The encryption method is not supported by this protocol version. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. The request to Cancel an Authenticated transaction was successful. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). The PhoneID is not registered to any vendor account. The Transaction was cancelled by the customer. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. If you believe this account should not be closed we will be able to investigate this issue further immediately.

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