Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. No sign of any Mexican Food like you would expect to be available? We managed to make it to the ocean once but it took a little liquid courage to do so. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. It might be a good idea to research some of . Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. The Margaritas were definitely the highlight of this restaurant. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Already have reservations to return again. Thank you Javier! Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Please, receive our warmest regards from The Excellence Collection. We booked an excellence club 2 story room both times, excellence club is the adult only building. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. It is just a slight reduction that you wouldn't notice if you haven't been there before. The. Taxis in hotel zone are safe Our commitment is to make every guest experience, as exceptional and unique as it can be. The Hibachi (Spice) - WOW! The facilities available at the Excellence are really at an elevated level. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. Its a very smooth process. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. The entertainment is fun, especially the Silent Party nights. We could comfortably stream videos and make video calls without dropping. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . These cookies will be stored in your browser only with your consent. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. I would recommend getting more comfortable/soft sheets. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Its between the areas of Playa Del Carmen and Cancun town. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Spa is really good as well. What are some restaurants close to Excellence Riviera Cancun? The resort was impeccably clean. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. They were waiting with a very comfortable luxury SUV for us outside the airport. Something new, they now take your picture at check-in, probably for security reasons. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They were waiting with a very comfortable luxury SUV for us outside the airport. Again this course is on the premium side and can cost up to $300 for around. 18 km From Cancun International Airport. The Excellence club has a range of benefits that are included in your package. A traditional French-style eatery serves up some really well-done dishes. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. setting in the Riviera Maya, set along Mexico's Caribbean coast. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. Is it safe to get a taxi from Cancun airport? A couple of the restaurants are adult only as well. I read hundreds of reviews on Google before selecting this hotel. Which popular attractions are close to Excellence Riviera Cancun? more. The rooms were spacious and clean. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. The staff at ERC are nothing short of amazing. The sand was piercingly white and the ocean had turquoise colors to it. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We had issues getting an appointment when we visited. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Excellence Club benefits: The real differentiator is the staff. There is a golf course located right next to the resort. I can't decide on ERC or EPM. Although it was a little murky in parts. Please, receive our warmest regards from The Excellence Collection. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Pools are warm. We will pass your kind words along to the entire team. Its a must-try if you like Asian food and was our favorite restaurant on the resort. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. Airport - Arrival was quick and easy. So if you like to be close to the hustle and bustle this is the option for you. When choosing an all-inclusive resort I think the food is the most important element we look at. We recommend going around an hour before the tour commences to get on the tour. It is not necessary. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Staff & Service: This is why Excellence is always worth it over other resorts. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. There is so much to do at this resort. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ Package deal Contact accommodation for availability. Can't complain about eating next to the ocean with chips and guac. These cookies do not store any personal information. This is how each of our Cancun and Riviera Maya resorts did in 2022. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. And here is the next complaint in our review. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. Usually there are more floats out of the water than in the water. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Does Excellence Riviera Cancun offer any business services? If you want to grab yourself a deal there are daily offers that are available. Offers; Suites; Deluxe Airport Transfers; Resort Map; . So, you were never too far away from a member of staff that could help you out. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. The other pools were pretty much the same temperature as the air around us. The Mile spa is really a top-class offering, but it does come at a premium price. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. Review. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Be prepared to pay for the experience though. Cancun. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. Yes, parking is available for guest and it is complimentary. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. We also use third-party cookies that help us analyze and understand how you use this website. We appreciate all of your hard work in ensuring our vacation was top notch. That works for most people, but we go on vacation to away from the world. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Come together, come alone, regardless you will have an amazing time. Necessary cookies are absolutely essential for the website to function properly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We really enjoyed the butter chicken and the onion bhajis. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. We were able to get a covid test at the resort to return to the US. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. Please see our partners for more details. The staff speaks multiple languages, including English and Spanish. Located in the Riviera Maya region of Cancun. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. Overall the room was nice if not a little bit dated. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! COVID Safety: We are vaccinated, so felt safe traveling. Ensuring proper protocols are in place. Thousands of family travelers come here for their sun-soaked holiday each year. The service was incredible but I assume you'll get that at any of the excellence collection resorts. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants The oldest country in the Americas. We talk about changes to the resort, our experience. Package deal Contact accommodation for availability. Please, receive our warmest regards from The Excellence Collection. SELLING PRICE: $1,500 USD. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. You are surrounded by breath taking views, lush gardens, amazing architecture. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. But opting out of some of these cookies may have an effect on your browsing experience. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. Which languages are spoken by the staff at Excellence Riviera Cancun? Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Customer service can not be matched or outdone. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. This is the place to be if there is any game or sporting event. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024!

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