Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. Hotel Description. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Does The Grand Hotel offer free cancellation for a full refund? Electric kettle, Sea view Contributions should be travel related. Literally everyone sent their meals back after being served undercooked, freezing cold food. The Grand Hotel stands in a 36-minute drive from Exeter International airport. Number of floors: 4. I cannot fault them. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. Premier Inn Torquay Seafront hotel: Good value - See 3,241 traveler reviews, 487 candid photos, and great deals for Premier Inn Torquay Seafront hotel at Tripadvisor. You can only leave a review within 28 days after check out. We make it clear when weve done this. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. Torquay Station: 3-min walk, 0.1 mi/0.2 km, Torre Station: 21-min walk, 1.1 mi/1.7 km, Paignton Station: 9-min drive, 2.4 mi/3.8 km, Newton Abbot Station: 21-min drive, 8.9 mi/14.4 km, Staverton Station: 21-min drive, 10.9 mi/17.5 km, Torre Abbey Sands: 1-min walk, 0.1 mi/0.1 km, Jungle Journey Adventure Golf: 8-min walk, 0.4 mi/0.6 km, Cockington Country Park: 8-min walk, 0.4 mi/0.7 km, Riviera International Conference Centre: 9-min walk, 0.5 mi/0.8 km, Princess Theatre: 12-min walk, 0.6 mi/1 km, Greek Orthodox Church of Saint Andrew: 14-min walk, 0.7 mi/1.2 km, Torquays Dinosaur World: 2-min drive, 1 mi/1.6 km, Riviera Life Church: 3-min drive, 1.3 mi/2.2 km, Preston Beach: 3-min drive, 1.4 mi/2.2 km, Little Theatre: 3-min drive, 1.5 mi/2.4 km, Torbay Hospital: 4-min drive, 1.7 mi/2.8 km. As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. The Grand Hotel, Torquay | Torquay Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Yes, paid private parking on-site and street parking are available to guests. Speak to our wedding team: 01803 296677. Private parking is possible on site (reservation is needed) and costs 10 per day. The hotel offers a full breakfast at the price of GBP15 per person per day. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. It's a nice walk to the beach and then to the marina area where all sorts of restaurants and pubs abound. choice of wines was very poor. What are some of the property amenities at The Grand Hotel? The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. We gave up on having dessert as 2 courses took over two and a half hours. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. Other logos or product and company names mentioned herein may be the property of their respective owners. To edit a review youve already submitted, please contact our Customer Service team. All rights reserved. It is situated a brief stroll from Torre Abbey. What are some of the property amenities at The Grand Hotel? Are any cleaning services offered at The Grand Hotel? ****DO NOT STAY AT THIS OVERPRICED. Guests can work out at a leisure club and relax in a Spa. The rooms come with a TV with satellite channels. At which point a man carrying a tray with sandwichs on walked into the bar. Literally everyone sent their meals back after being served undercooked, freezing cold food. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Tripadvisor performs checks on reviews. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). This list may not be comprehensive. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. They are also applicable regardless of the sentiment of the comment. No reviews found. We sometimes show external review scores from other well-known travel websites. Number of rooms: 132. We watched MULTIPLE people who arrived after us, check in. There is no capacity for extra beds at this property. It made my trip to Torquay a great experience. Please note that this information has been provided by our partners. A Range Of Magnificent Function Rooms If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. Your contribution should be yours. The room, even with the small window open to its maximum, was unbearably hot. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Everything was excellent and clean, I loved staff and rooms. The bed was very uncomfortable, unfortunately. Which popular attractions are close to The Grand Hotel? Please check your booking number and PIN and try again. An English breakfast is available daily at the business hotel. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. We gave up on having dessert as 2 courses took over two and a half hours. Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. How much does it cost to stay at The Grand Hotel? Are there opportunities to exercise at The Grand Hotel? We went to our room and called room service to order one tuna and one roast beef sandwich. 37,297 were here. View all View all photos (1,560) Traveller (1416) The seasonal pool is normally open from April until October. . And we shall definitely be going back. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. The rooms come with a TV with satellite channels. It is an old building so we expected creaky stairs and dated decor in some areas. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. We paid more, to ensure we had exactly the room we wanted - and were delighted. If the system detects something that potentially contradicts our. Each review score is between 1-10. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. Ask for a refurbished room and don't be fobbed off. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. There are similar hotels available. Electric kettle, 226 feet Loved the location, the spa and the food , Dreadful experience. providing unbeatable availability and rates, meeting reliability and quality standards, Westgate Resort And Casino Las Vegas Nv 4*, The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. Specify exactly what sort of room you want when you book! Special requests are subject to availability at the time of check-in and can't be guaranteed. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! Non-Residential breakfast 30 per person. Number of floors: 4. The location is near-perfect: right on the waterfront, right across the car park from the rail station and the car hire. The Grand Hotel - Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. Starters that werent cooked properly or not even arriving together at the table. Private parking is possible on site (reservation might be needed) at GBP 10 per day. Stayed for 14 nights and was impressed by this pet-friendly hotel. I asked if I could then bring the sandwich back down. 8.0. What are some restaurants close to The Grand Hotel? The sandwiches eventually arrived. Clear all filters or view Tripadvisor's suggestions. Respect the privacy of others. Fancy receiving the latest offers to your inbox? When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). This hotel offers canoeing, hiking and horse riding as well as cars hire services. The location was marvellous, not too far away from Riviera International Centre. The onsite restaurant, Restaurant 1881, features British cuisine. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Coffee makers, safes, and phones are also available. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Efficient and affable staff who were always there to help. Ideally, we would publish every review we receive, whether positive or negative. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. An Accommodation may choose to reply to a review. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a coffee shop/cafe, and a garden. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool Guests are welcome to an lounge bar on site. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Yes, it is 0.5 miles away from the centre of Torquay. Couldnt fault the bar area and bar staff, nice and relaxing. To aid an efficient service, menu items cannot be modified. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. We didn't have time, so stayed here only for 2 nights, though everything was amazing.

This property accepts credit cards, debit cards and cash.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Sandwiches were fresh, but nothing special. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. The onsite bar is good, the barmen offers hot drinks. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. I thought, when the one waiter was free he would attend our table. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Refrigerator Great 879 879 reviews 10. . We hope to see you both again soon. The private - sector Mount Stuart Hospital is reachable within a 5-minute drive. Alfresco dining available (weather permitting). The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. If you want to request something specific, you can do that after you choose your rate. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Room VERY POOR And DATED. The Grand Hotel is 24.9 miles from Plymouth. Such poor service, not what I thought fitting for The Grand! The breakfast had lots of options and included cereals, pastries and fruit. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Booking.com does not accept responsibility or liability for any reviews or responses. Additional sorting options may be available (by type of traveller, by score, etc.). more. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. We watched MULTIPLE people who arrived after us, check in. Number of rooms: 132. There are no reviews that match your filters. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. The provision of housing is linked to their trade, business, or profession. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. Spring Getaways is now available! This hotel is a great place to bask in the sun with a beachfront location. This is a room with 2 single beds. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Electric kettle, Sea view Matre De DID NOT EVEN COME BACK !! Staff at the reception can assist guests at any time of the day. Please inform our team of any food allergies or intolerances prior to ordering. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Bathrooms have hair dryers and free toiletries. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. T's & C's apply. We loved pastries, cereals and fruit in the restaurant. For more comfort, dryers together with a separate toilet and showers are provided. Yes, dry cleaning and laundry service are offered to guests. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. Not a member? Private bathroom All rights reserved. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. This lets us know that our reviews come from real guests, like you. The hotel offers a full breakfast at the price of GBP15 per person per day. The helpful staff and overall property condition get good marks from fellow travelers. Are there any historical sites close to The Grand Hotel? Cancellation/prepayment policies vary by room type and provider. The lobby is nice and the bar but in some area's there needs to be attention paid. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. more. importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. All clean, good staff and location. Couldnt fault the bar area and bar staff, nice and relaxing. Gallery About Location Testimonials . The preferred airport is Exeter (EXT-Exeter Intl. Are there opportunities to exercise at The Grand Hotel? You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. A wide selection of eating options are also available close by. The Restaurant 1881 holds an AA Rosette for fine dining. The radiator in the bathroom was extremely hot and could not be turned off. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. Is parking offered on site at The Grand Hotel? Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. Other amenities at this beach hotel include a library, free newspapers, and a terrace. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. I really think this could be improved. Pool view Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. Bath It features a private bathroom, equipped with shower facilities, a hair dryer and a private toilet. Enjoy the quintessential Victorian experience of a traditional Afternoon Tea. Now I have to use a Manual. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. Reviews are most valuable when they are original and unbiased. Have fun with nearby activities like boat tours, hiking, and kayaking. Fee for English breakfast: approximately GBP 18 per person. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. The sandwiches eventually arrived. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. The things that matter more than made up for this: nothing was too much trouble for the staff, rooms were comfortable and the breakfast was superb. No management or staff taking responsibility for the poor or lack of service. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Private bathroom Private bathroom The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. . The hotel were aware of this and had provided a small portable electric fan. Yes, Restaurant 1881 offers alfresco dining, British cuisine, and ocean views. Fine dining, light bites and tasty snacks. Your establishment is poorly managed and your priorities are in. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. Quite adequate. All content should be genuine and unique to the guest. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Lovely pool, parking onsite. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Heating and ironing facilities are just some of the amenities provided. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. if the writer is claiming to be someone else). A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace.

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