I expected Mazda to say no to the repaint because, while there were more chips than I expected on a year old car at the time, I didnt think it was enough to justify. Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . We encourage you to give us a call at (877)-692-7776 to set up your appointment with 3D Collision Center. Apply a first effect or anchoring coat, and then a second more even, extended and regular coat to the entire surface, without overloading the edges. Repair was not a good match. The most recently reported issues are listed below. Did a full inspection on the two cars the dealer had and found no problems with that color. I have owned my car for only two months and the paint is already chipping. It's a problem with the industry not the paint. The colour is unreal yeah. No idea, but I would guess that it probably isn't. repaint. of the panels were different colours. in December of that year. Just for the record my CRV has 41k miles on it and no chips, I do have scratches from runaway shopping carts though. Drove my previous vehicle for 10 years and didn't have as many paint chips as I do on this after only a year. NOT HAPPY! JavaScript is disabled. Thanks for taking a peek. 2023 CarGurus, Inc., All Rights Reserved. That way, we are current and are able to give you the highest level of auto repair that you deserve. It barely touched something and it is is scratched all the way down to the metal. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. kms city driving. How did you get on with your touch up pen? Picked Machine Grey. The bc and tinted clear are just too brittle. There are countless online forums and petitions filled with owners all facing the same problems. With in 90 days, I can count at least 10 Rock chips on the hood and another 10 scratches all around the vehicle. Home of Zoom-Zoom Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. Masahumi Shinoda, a veteran engineer with a 25-year career in car painting, summed up the challenge of creating soul red like this: "The accumulation of innovative technologies that Mazda has developed so far. I feel like I could just wipe the paint off if I tried lol but they are beautiful colors. I also put OEM mud flaps on right away. Finally, an effect coat, which will help to correctly direct the metallic particles of the colour. Except some owners have been disappointed by its lack of durability even after only a few weeks on the road. It returned to the dealership in early March and we were finally called I also have a clear wrapping covering the entire front bumper, and the first half of the hood. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. In addition to our great service check out these features:, And many more features!. I asked again for a courtesy vehicle and he told me they have nothing to give me. 103 sold. Mazdas 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shopprofessional. Not scratches. 1) Automatic engaged parking brake that can't be disabled and 2) jerky/hesitation transmission at lower speeds. We should note that the color is loved by all that have seen it and the owner is thrilled with the choice. I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. (My other worry is that if the paint is flaky, when its time to remove the paint protection film, itd probably pull the paint off with it.). Mazda 46V Soul Red Crystal Tri-Coat It's three layers on top of a specific base coat, with the clear coat counting as one, if I got it right. the body. Go through Mazda's website and file a warranty complaint. I did get a pop-up stating that this number is not applicable to my car, but feel their database is just not up to date. The However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. Drexel Hill I arranged to borrow a car for the week. I found Genuine Mazda (0000-92-41V) Touch-Up Paint - .44 fl. So I went with the 2018 CX5 red soul color again and the paint is flaking again. Less than 3k miles into ownership, we experienced the horrible paint chipping issue that's so well documented online. My guess is that there was probably never an issue specific to that color. claimed chips caused by the stone!. From what I have read, the 3M might do a good job of protecting the vehicle from chips, but it has a tendency to turn yellow after a few years. NEW Mazda . So I got my phone out and search for "Mazda Soul Red Crystal Metallic paint problems" and found a lot of post about that color having chip problems so I went with the Deep Crystal Blue Mica. and will probably never buy another Mazda. He also says he has I had a Mazda before this purchase and was happy with it. CX30Talk.com is not in any way affiliated with Mazda Motor Corporation, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. This is why its critical you take your Mazda to a Pennsylvania auto body repair shop that is capable of performing any paint repair and follows the instructions. After the cleaning one shakes the pen for a. Car repair is nowhere near as simple as what it was even just a few years ago. Our team of technicians are I-CAR Gold Class Certified, which is the highest level of certification a technician can receive. This color was a $700 dollar option and the paint . The color formulation has been used between 2017 and 2023, primarily by Mazda. type pattern as well as up the hatchback. As far as I can tell, they have not fixed the issue. I have just started to get chips on my Soul Red CX 5 even though I picked it If you barely touch it on something the paint chips off and Mazda is claiming there is nothing wrong and it is just from road debris. All 3 stage colors will include the Base coat color and Mid coat color. We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. My '16 Miata is Soul Red (original color, not Crystal,) and it chips like crazy. I took out paint protection insurance which was a waste of money. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. Just signed up to Mazda247 and will be picking up my new 2020 CX-5 Signature model this afternoon in 90 minutes! He documented them all and Mazda footed a full repaint in the front clip and pillars- and I just paid a couple hundred under the table for the scratch. At present, it is undoubtedly one of the most challenging colours for a bodywork and paint shop. 2022 Mazda 2.5L CX-30 Carbon Edition (CE) Crossover 6-AT AWD - Polymetal Gray Metallic - 02-2022 to ??? An issue Mazda has known about and refuses to address. In case we missed a picture or a detail you would like to see of this vehicle, we are happy to send you A PERSONAL VIDEO . Snowflake White Pearl Mica Paint [2] Soul Red Crystal Metallic Paint [1] Wheel Locks [1] Price / Low to High; Price / High to Low; Make / A to . GOOD LUCK! take it further with fair trading if they dont come to the party. Following the steps described will lead to an excellent colour match of the finish, and full customer satisfaction. Mazda as well and waiting answer. I got my wife a 2019 model for Christmas 2018 and over the last 17 months have been great with no evidence of such issues with this color. There is only one time I know exactly when/ where it came from. Small Business I only have 25K miles on it and have always garaged it and taken extra care. new 2023 mazda cx-50 2.5 s preferred plus package for sale in las vegas, nevada. first 12 months but I have contacted the dealer and the inspection is next Step one is to clean the area. TouchupXS-Perfect Match For Mazda CX-5 46V Soul Red Crystal Metallic 2oz Touch Up Paint 5.0 (1) $2799 FREE delivery Mar 10 - 11 Harpy Motors Touch up Paint Pen & Clearcoat Compatible with 2016-2018 Mazda CX-5 45P Sonic Silver Metallic -Color Match Guaranteed No reviews $2395 FREE delivery Mar 10 - 16 Small Business 2023 Mazda CX-30: How Good is Mazdas Small SUV in Winter. I dont know if officially its been resolved but Im not experiencing issues so far. . You are using an out of date browser. My car is 1 year old, soul red crystal metallic paint color. I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. NEW INVENTORY. I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. problems related to paint (under the structure category). down to the metal. . I took it in at 200 miles to get done, and it already had 3-4 chips on it, My 2015 Soul Silver paint has not held up well lots of chips, scratches, and a few chips that have begun to rust. Less is better. At SINNEK , we have developed a painting process that simplifies and speeds up the reproduction of complex three-coat colours such as 46V and other colours, such as Mazdas 41V.A process aimed at reducing material costs and working time used, ensuring correct colour matching to prevent repeating the repair. You might want to do some research before choosing the 3M product. Apply 2-3 coats of Base coat leaving 10-15 minutes flash time between coats. Clearcoat appears to scratch way to easily. There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. My soul red car has many chips on the hood and it's only a year old. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Chipping started occurring the first month after purchase and has continued to gain more chips. Yes it's that bad but it's such a stunning color it's almost worth it. Salls Registered The. Contains hate speech or attacks an individual, Nudity, pornography, or sexually explicit content, 2021 Mazda CX-5 Grand Touring AWD For Sale, 2020 Mazda CX-5 Grand Touring AWD For Sale, 2019 Mazda CX-5 Grand Touring AWD For Sale. (tiny gravel at a highway construction site) the body shop that's repairing it said they've never seen that much damage on a car that new. . Vehicle Details on this Used 2023 Mazda CX-5 2.5 S Preferred Plus Package SUV Certified 1954 30 78216 Automatic Carfax Available located in San Antonio Texas 7MMVABCM1PN106855 I wonder if the OP.s Paint problem, is more associated with the Mazda's poor paint quality, as has been alluded to, on another thread, than actual chips, you wouldn't expect to have even a few after only 4 weeks of driving, on a brand new vehicle . Mud guards (OEM or aftermarket). Collaboration among the paint maker, production engineers, technology research engineers, body design engineers and designers. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. new paint job. Skyactiv-G 2.5-liter with Dynamic Pressure Turbo engine. This basic colour provides excellent colour matching, depth and brightness, while increasing the profitability of the repair, by reducing costs by more than half compared to other processes on the market. The introduction of Mazda's special colorsSoul Red Crystal Metallic and Machine Gray Premium Metallic didn't just give the world two bold and distinct new shades, but it also helped Mazda develop new painting techniquestechniques which would give them a sort of hand-crafted feel that only master painters or Takuminuri could do. It comes off in chunks. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I heard back a couple days later and they started an official case file for me. Anyone notice if Mazdas fixed this for 2020? Please help me how bring it in, and they'd look. As we have seen, the greater complexity of this colour lies above all in the correct adaptation of the products and time available for the repair. a really bad job. This 2023 Mazda CX-5 2.5 S is for Sale in Las Vegas, NV. and the vehicle has met or exceeded all of the owner's expectations. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. Amazing, head-turning, rich color. The vehicle was purchased in February and has held up to New England winter, spring, and summer well. Mazda's 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shop professional. I called Thursday afternoon and was told they had no idea what they were supposed to be doing with my car. plant as of yet. Red paint chips extremely easily. Learn PPG's 3 stage repair process for Mazda paint code 46V Soul Red Crystal Metallic. The CX-5 has performed flawlessly with zero issues. They told me it was made at a different plant and they hadn't had any complaints from that Mostly on the hood and front of the vehicle but there are several all around I certainly will never buy a car from that dealership again As an Amazon Associate, Mazdas247 earns from qualifying purchases. But this is also a Mazda subreddit filled with people that will go above and beyond to keep their cars in good condition. Machen Sie das auch? SUN: Closed. Another person claims that their dealer counted over 300 chips in their CX-5 (no MY cited) and the dealer wants the owner to help pay for the repair. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. Over the past few years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. After a lot of to and fro, Mazda told us they would It may not display this or other websites correctly. . was sent for respray. The paint on my car is chipping off down to the metal. Our long-term tester, Mazda's CX-5 Grand Touring in Soul Red Crystal Metallic needed some scratches touched up. The server is misbehaving. Considered to be one of the most beautiful red body colours in history ,the 46V colour first saw the light of day with Mazdas CX-5SUV, and was later used in other Mazda models. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. Mazda CX-5 Jet Black Mica. I've also read the paint is hard to . I don't know which approach is most effective right now. I had the same problem. Argued with the service center, and they There seems to be a problem serving the request at this time . This website uses cookies. The CX-50 with a VIN of 7MMVABCM1PN106855 is located in San Antonio, TX, has 1,954 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). We have 7 different locations across Chester, Montgomery, and Delaware counties. This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. !, This vehicle is a great choice! I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. The chips are enough to eventually rust the metal. The paint is Recent Arrival! To me, it looks kind of like the 1965 Fender Jaguar candy apple red, but better. The red paint is chipping pretty bad. Many would recommended 3M ppf, but if you can find an installer, go with Autoflex Spray shield. week. I have emailed COLOR: Soul Red Crystal. By New Years day, we had two COLOR: Soul Red Crystal. The paint appears to be brittle and not properly bonded to the primer/metal. Is it THAT bad? I have checked the warranty and it should be covered so fingers crossed. I use this car for commuting to work on the highway. all problems of the 2018 Mazda CX-5 Our UC-210 is a thicker clear that can be cut and polished extensively, while our UC-410 is a thinner clear that's easier to apply. . 7.99 (0.08/count) Collision repair can be confusing. It's costing my insurance company $4000 to repair. My chips were on hood, bumper, roof, qtr panels, doors. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. Find Parts That Fit: 2023 CX-30: All Products . This. dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 A Road cyclists who drives a CX30 on the odd occasion New here but this is a topic I figured I would bump. I looked for pictures of mine but couldn't find any. Mazda Soul Red Crystal Paint Potential Class Action Lawsuit Our firm is investigating a potential class action lawsuit against Mazda for issues related to their Soul Red Crystal Paint color. Apparently the paint is faulty (circa 2018) but Mazda has not admitted this. This car is only about 1 year old. In addition, evaporation times will be shorter, and a Venturi can be used to shorten this process.In a complex colour such as 46V Soul Red Crystal, a recommended practice is to apply the product using the blending technique, in order to minimise any possible colour mismatch or colour leap, especially between parts and adjacent areas. Show details. Since this is not a safety issue, Mazda has no obligation to issue a recall. Create an account to follow your favorite communities and start taking part in conversations. Below are three of the affected vehicles: Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. I keep my car washed, waxed and garaged. Get a good PPf done. all problems of the 2014 Mazda CX-5 However, I noticed more than 50 We took the car to When you purchase through links on our site, we may earn an affiliate commission, which supports our community. This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. Mazdas CX-50 Meridian Edition Is Ready To Take You Further Afield, Tesla's Berlin Factory Expands Operations Getting Really Close To Phase 1 Target, Is Mazda Premium Class or Mainstream? Mazda has been trying to address its rust problems for over a decade, but the automaker's reputation in this regard has suffered a great deal and many buyers are reluctant to buy Mazda vehicles because of that. The body shop told Wayne at the Auto Color Awards back in 2013. T. +34 943 742 800 Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. There is a defect in the red soul crystal metallic paint. They also need to be continually checking repair procedures released by a cars manufacturer before they even begin a repair. It's a frequently reported issue online with the red 18's, but I'm not sure about other years or colors. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car.

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