per week! Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. LOS ANGELES (CBSLA) - A class action lawsuit has been filed against Bank of America alleging that it hasn't done enough to protect unemployment accounts from fraud. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. I'm like, what? I spent hours what turned into days on the phone trying to reach BOA. I would like to be sent a claim form or an address in which to file. I am getting ready to change my direct deposit to the account that is offered by the unemployment office and hopefully they wont freeze that account as well. Every claims rep says there is no time limit to when ill get my money back i just have to wait! I honestly dont even know if that will fix the problem. However, this can result in some functions no longer being available. B of a says i have to call my sponsor and they have to fix it. Im about to lose everything. Please add my name to your lawsuit. Last payment accessible September 13! Nobody knew why my purchases were being denied. I called BOA back in October 2020 to let them know that somebody in England had stolen $700 from my account from a grocery store ATM in Birmingham (information was posted on my account showing where the money was taken out). I check my transactions to make sure I am not being charged unknown charges. I keep being told that it should be there any daY just bee PATIENT THAT IT SHOULD BE THERE ANY DAY THATS BEEN SINCE FEBRUARY NOTHING YET. The lawsuit is against Bank of America, not Zelle. I want to be able to access my future benefits. Please help me to add my name to class act law suit along more non fraudulent claimants. I did not loose any money but my personal info was probably stolen since I do have an account with B of A just for my unemployment. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. I knew there was plenty funds to purchase the groceries and gifts I had for my family. And the BoA aTms she used and still my claim was closed until 3 different agents had to close and reopen it and told me it would take 45 days now for an investigation and a credit which I needed to take care of my daughter since I am a single dad. So I gave up. I stayed quite while she ordered them I hear her tell someone hold on Im finna tell her Ill submit a complaint and to have a nice day. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. ATM withdraws & other unexpected/irregular actions. they did not return the stolen funds and basically insinuated his report was fraudulent. same here.,.BofA today said it was pulled from a wells Fargo ATM. The next day, Monday morning I called Bank of America. PLEASE ADD ME! Per them they cant help I need to call Edd and get to the investigations department, and have them verify Im benefits eligible. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. I never did resolve anything in this situation. When I filed my claim 5 months ago California EDD froze my UI account down and made me verify my Id which took over a month due to their faulty system and they still owe me thousands in my unemployment payments frozen in pending status. Another proposed class action has been filed against Bank of America over its alleged failure to protect the security of debit cards issued to California unemployment benefits recipients. Have a question for Michael and the 7 On Your Side team? Cybercriminals appear to have been draining funds from the EDD accounts attached to the cards. Basically similar to everything everyones saying our 4 person eddBofA cardholders have been through! I have had excessive overdrafts and missing payroll deposits since may 2020 indentity theft fradulently closed my account with money couldnt access the money still being deposited and unable to access my hsa money to pay my medical bills please contact mr asap Thank you. Dickey's Barbecue, a Dallas-based restaurant with locations across the country, agreed to a $2.35 million class action settlement to resolve allegations that the company's lax security resulted in customer payment card information being listed for sale on the dark web. Read our Newswire Disclaimer. I would like to he a part of this claim. My card says, CLOSED. I have dates and transactions showing for example if I had a $500 balance then made a $27.00 purchase my balance would drop $50, $60.00. "Bank of America should have known this was coming, they did not provide basic security measures. One employee I got on the line was impossible to ubderstand! And no one can tell me anything. I reapplied for Unemplyment after my first claim ended. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. I shouldnt have reported the fraudulent transaction and jus took a be$400 loss cuz my account would have still act. "It's very frustrating because a lot of people could get into people's accounts," says Koning. In court documents, the bank said the "plaintiffs wide-ranging demands would (instead) help legions of criminals perpetuate fraudulent schemes," because it says most of the fraud claims were filed by criminals in the first place. After UIA did a 3 month investigation they found that BOA never released my funds back to them. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. I believe B of A stole it. I said my claims was automatically closed the next day after I reported it. They said an investigation would be opened and a Provisional credit would be given in 10 days (it should be given immediately). PLEASE HELP ME. I filed a claim right away and today i received a letter dated a day after i filed my claim that says the claim has been closed and that i need to call them again to request that the claim be opened again. They then locked me out of all of my online access. I immediately contacted Bank of America prepaid card services to find out the problem, and they informed me that the problem stemmed from my sponsor, which would be EDD, and to contact them. #3 said Yick. Bank of America, NA Early Warning Services, LLC, New to ClassAction.org? How is that.? All they said is they will be conducting an investigation. settlement administrator or your attorney for any updates regarding I used it at a couple places tried to get cash back from card it was declined. I made customer service aware of this and their reply was that it was 10 days from the initial claim. This is a big one folks which needs to be exposed. I reported ut and filed a claim. Their email address is %%instantrecovery12 AT gmaIL DOt coM%%. They told me to call the fraud department which I did. The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . i did so only to have that claim closed without notice then i had to file a claim for the closed claim. I paid into the system I'm collecting because I'm out of work and you can't assist me?" Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. Lost 1000 from my edd boa account, i had my card! _[swiftaccess37gmail com]_ They said 10 business days for the credit while they investigated. Actions does not process claims and we cannot advise you on the I had moneys in there from my unemployment and continue to certify every week. Edd says they cant do anything but send paper checks and boa says they cant do anything. In January 2021, a class-action lawsuit was filed in federal court in San Francisco against Bank of America. I would still like to join the class action lawsuits for compensation for Bank of America freezing my account, ruining my Christmas, causing me to falsely suspect my own family members of theft, for being negligent with my money and for decriminalization based on the way I was treated like a lower class citizen in the local bofas once they saw my EDD debt card. I had 1500 in one account for a scholarship fund I started for my mentor that passed away. I had always thought that the right answer was a good thing. Also, I am in a different state from where the withdraw took place.?! They have brought smiles back to the faces of the people who have been previously defrauded. The injustice that Bank of America has committed to Californians is unreal. Back in October when I went to use my card I had a negative -$1,300 balance.!!! I had same thing happen to me back around Christmas. What do I do? They tried to tell me UIA debited it off of my account. Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. still not resolved after November 02 2020. For months I havent had access to my funds . Every department that I talked to said that my account is fine and my card should work. Bank of America says it will not comment on pending litigation. They dont care, its quit obvious there is some fraud internally in BofA there are to many people being frauded through these EDD cards. The complaint alleges, Day after day, there are new reports of yet another EDD benefits recipient with a Bank of America EDD prepaid debit card who went to use their card only to discover that all the money in their Bank of America EDD accountoftentimes, the only money that they had to survivewas suddenly gone.. We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. After a month, when I contacted them they said oops! Yes this happened to me. I am being punished for what to. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. eventually returning the entire balance back to Californias unemployment department. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. I literally became suspicious of my kids or their friends going in my purse while I wasnt looking. It was withdrawn at chase bank in ny and i am in california. I received a email from Bank of America alerting me that my edd benefits was withdrawn ( 2,539.58) from my account and was transfered to another account. But I call Monday April 5th told I would have provisional credits by today the 7th and now they said my claim was closed April 2nd. I sent in 5 different shades of my ID and then they tell me they dont offer provisional credit on reopened claims they only do that for the initial claim. Rip the phone right off the wall and bang non stop over and over and over and over. So far so good. I have called her 5 times, she has not contacted me back. Over $200 was stolen from my unemployment bank of America account. I reported it but the person that took my report and started my claim with Bank of America made a comment that it was pretty odd that I was missing money but still had my card and the ATM the card was used at was in the same city I lived in. Dealing with the same problem. I called B of A and started a claim and they told me its going to take 45 days to get this reviewed and investigated. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. I keep getting the run around when ever I talk to customer service. `840 Malcolm Road, Suite 200 `Burlingame, CA 94010 `Telephone: (650) 697-6000 `Fax: (650) 697-0577 ` `Attorneys for Plaintiff and `the Proposed Class ` ` `UNITED STATES DISTRICT COURT ` `FOR THE NORTHERN DISTRICT OF CALIFORNIA ` ` `JENNIFER YICK, on behalf of herself `and all others similarly situated, ` ` `Plaintiff, ` ` `v. ` According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. My accounts were all hacked and the bank treated me like I was the criminal that did it. me seems like Bank of America has some shady employees messing with accounts. I called to get a payment stopped while it was still pending and was told it was on me to get ahold of the business to get it refunded. I would like to be part of this class action. Called back on Monday and had 3 reps forms Texas belligerently scream at me and asked to be transferred to a supervisor. money transfers. The last woman I spoke to at BofA claims told me that she gets claims exactly like this multiple times a day! They supposedly started a claim yet after three weeks I called again because I had not heard anything and I was informed that the claim was filled yet not submitted! More information on the agreement can be found in an update on this page. On October 4, 2020 I went to use my debit card to get gas expecting to be able to access my remaining funds from my recently deposited EDD payment, only to discover my card had been frozen . I called customer service who referred me to 9 different departments. The group is generally made up of a people harmed in similar way by the same source. This is ridiculous Ive already been victimized by the predator that took my money, now Im waiting on one (B of A) to unemployment. I also have an EDD account, and I have been waiting for Bank of America to refund/credit money back to my EDD account. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . Monday morning i called bank of america to see if my edd money had been put into my acct. This field is for validation purposes and should be left unchanged. "They are trying to find the balance between needing to prevent fraud, which we know has pervaded this case from the beginning and getting money back to the people who deserve it," said Ted Mermin, who teaches consumer protection law at Berkeley School of Law and is the Executive Director of the Berkeley Center for Consumer Law and Economic Justice. EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two .

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